Lessons from cybersecurity, governance, technology operations, and leadership.
GRC & Stakeholder Management
From Help Desk to GRC: How I Learned Stakeholder Management
How years of supporting business departments taught me to understand stakeholders, build trusted working relationships, communicate with technical and nontechnical teams, and improve the collaboration needed for effective governance and audits.
My experience negotiating a Zoom communications agreement by understanding business needs, researching alternatives, applying tactical empathy, and building a productive vendor relationship. The outcome included better pricing and additional services.
A lesson from my Air Force experience that changed how I approach verification, checklists, accountability, and attention to detail in IT operations and cybersecurity.